Effective Date: September 2023

This Privacy Policy outlines the information practices of SteelGuards.ca, an e-commerce store (“we,” “our,” or “us”) that collects payment through Stripe.com and utilizes UPS as the shipping service. Protecting your privacy is of utmost importance to us. Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your personal information.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information from you:

• Information You Provide: When you make a purchase or interact with our website, you may provide us with personal information such as your name, email address, billing and shipping addresses, phone number, and payment information (e.g., credit card details).
• Order Information: We collect information related to your orders, including the products you purchase, order history, and order status.
• Communication: We may collect information related to your communication with us, including emails, chat logs, and customer support inquiries.
• Website Usage: We collect information about your interactions with our website, such as your IP address, browser type, device information, and browsing history.

How We Use Your Information

We may use your personal information for the following purposes:

• Order Fulfillment: To process your orders, ship products, and provide customer support related to your purchases.
• Account Management: To create and manage your account, including order history and account preferences.
• Communication: To communicate with you about your orders, updates, promotions, and respond to your inquiries.
• Analytics: To analyze website usage and improve our website’s functionality and user experience.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

How We Share Your Information

We may share your personal information with the following parties:

• Service Providers: We may share your information with third-party service providers, such as Stripe.com for payment processing and UPS for shipping services, to fulfill your orders.
• Legal Requirements: We may disclose your information in response to legal requests or to comply with applicable laws, regulations, or government orders.

Your Choices

• Account Information: You can review and update your account information by logging into your account on our website.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

Third-Party Websites

Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

SteelGuards.ca – info@steelguards.ca 

By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms and conditions.